Privacy Policy

Introduction

Welcome to https://ai-chatbot-platforms-for-order-taking.livebursts.com (hereafter referred to as “AI Chatbot Platforms for Order-Taking,” “we,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of information from users accessing our website, utilizing our applications, or interacting with our services.

Scope

This policy covers all aspects of our online presence, including but not limited to, our official website, mobile applications, online forms, chatbots, and any other digital services provided under the AI Chatbot Platforms for Order-Taking brand. It is important to emphasize that this policy does not extend to external platforms or services that you may access through links on our site, as each of these has its own privacy policies which govern their data handling practices.

Processing Activities

This Privacy Policy governs your interactions with us in the following scenarios:

Utilizing our applications and services as an authorized user.
Visiting any website linked to this Privacy Policy statement.
Receiving communications from us, such as newsletters, emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect various types of personal data to enhance your experience and provide personalized services. The categories of data we gather include:

Account Information: This includes user names, email addresses, and passwords required for account creation and login.
Payment Information: We securely process payment details, including credit/debit card numbers, billing addresses, and transaction history, to facilitate purchases and subscriptions.
Financial Information: Details related to your financial status or transactions may be collected for analytics and fraud prevention purposes.
Purchase Information: Data regarding products or services you have purchased from us, such as order details, delivery addresses, and product preferences.
Mobile Device Identifiers: Unique device identifiers, IP addresses, and mobile network information to facilitate service delivery and improve user experience.
Location Data: Geographic location data provided by your device when you use our location-based services or give permission for location sharing.
Feedback: Any comments, reviews, or ratings you provide to help us improve our products and services.
Social Media Information: If you choose to log in through social media accounts, we may collect data from those platforms, such as your public profile information.
Product Information: Details about the products you view, search for, or interact with on our platform.

We obtain this data through direct user input, interactions with our systems, and automated technologies like cookies and similar tracking tools. Additionally, we may receive personal data from third parties who have a legitimate interest in sharing such information, always respecting applicable privacy laws.

Cookies

Cookies are small text files stored on your device when you visit our website or use our applications. They play a crucial role in enhancing user experience and enabling certain functionalities:

Strictly Necessary: These cookies ensure basic functions like login, session management, and navigation.
Preference: Cookies in this category remember your preferences and settings to personalize your experience.
Analytics: We utilize analytics cookies to gather insights about how visitors use our site, helping us improve its performance and content.

Users have control over non-essential cookies through our Cookie Manager, where you can manage or delete specific cookies as per your preferences.

Retention and Deletion

We retain personal data for as long as it is necessary for the purpose it was collected, plus an additional period to comply with legal obligations or for legitimate business interests. Once the retention period expires or upon request, we securely delete or anonymize the data to ensure privacy.

Security Measures

AI Chatbot Platforms for Order-Taking implements robust security measures to protect your personal data from unauthorized access, use, or disclosure. We employ encryption during data transmission and at rest, utilize secure third-party processing partners, and regularly review our security practices to maintain the safety of your information.

Children’s Privacy

We are committed to protecting the privacy of children under 18 years old. Our services are not intentionally targeted at children, and we do not knowingly collect personal data from them. If you believe we have collected such data by mistake, please contact us using the details provided below, and we will take immediate action to rectify the issue.

Your Rights

Depending on your jurisdiction, you may have specific rights regarding your personal data, including:

Access to your data and its processing details.
Rectification or erasure of inaccurate or incomplete information.
Restriction or objection to the processing of your data in certain circumstances.
Data portability, allowing you to transfer your data to another controller.
The right not to be subject to automated decision-making processes, including profiling.
The right to file appeals or complaints with a supervisory authority if you believe your privacy rights have been infringed.

To exercise any of these rights or for data-related queries, please contact our Privacy Team using the details provided in the “Contact Information” section.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any modifications will be posted on this page with a revised effective date. We encourage you to review this policy periodically to stay informed about how we protect your personal data.

Contact Information

For any inquiries, requests to unsubscribe from our communications, or questions regarding this Privacy Policy and your data rights, please contact us:

Email: [email protected]
Address: AI Chatbot Platforms for Order-Taking, [Street Address], [City, State, ZIP Code]